We are your local trusted provider. We have supported thousands of local families over 10 years.
The core values of our home care services are independence, dignity, and fulfilment.
We believe that the best way to support people is by maintaining and improving their current level of independence in their own home as far as possible.
Dignity is a very important element in home care. As a guest in your home, our staff are fully respectful of all matters relating to privacy and adhere to strict rules on confidentiality.
Achieving true fulfilment for the people in our care requires a resounding commitment from us to making the most of their lives and abilities. We understand how important this is.
Our team of friendly and caring staff are all fully CRB checked and fully trained to carry out a complete range of care services.
- All our staff are trained in:
- Food Hygiene
- Infection Control
- First Aid
- Health & safety
- Handling of people & loads
- Protection of Vulnerable Adults (POVA)
Throughout their employment, all carers attend regular meetings with their Care Manager to assess their performance and receive on-going refresher training tailored to their specific areas.
We adhere to three key principles which define all our working practices and strongly influence the quality of the care services we provide.
Regardless of gender, sexual orientation, marital status, age, ability, race, religion, or culture of the people in our care, we will respect their right to make choices about their lifestyles.
We will always treat every person in our care as an individual, recognising their personal needs and responding to them with sensitivity and flexibility at all times.
Our support extends to the friends and family of the people in our care, and we are only ever a phone call away. You can call us 24 hours a day, 7 days a week, for any reason at all.