Our Charter
We adhere to three key principles which define all our working practices and strongly influence the quality of the care services we provide.
Regardless of gender, sexual orientation, marital status, age, ability, race, religion, or culture of the people in our care, we will respect their right to make choices about their lifestyles.
We will always treat every person in our care as an individual, recognising their personal needs and responding to them with sensitivity and flexibility at all times.
Our support extends to the friends and family of the people in our care, and we are only ever a phone call away. You can call us 24 hours a day, 7 days a week, for any reason at all.
